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Samantha C

1 reviews | Active since Jun 2012

08 Aug 2016, 17:31

Going for 3 weeks and still no explor, phoned

<p>We are still waiting for dstv to arrange delivery of our explora, after almost 3 weeks of waiting. We are ready to cancel this flippen thing already. We have asked several times for you to phone on the correct number. Phoned again and again and keep being promised someone will phone. Please could someone at DSTv who feels like doing their job contact us and resolve this for once and for all? </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Aug 2016, 04:51
Official

Dear Samantha

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Aug 2016, 06:11
Official

Dear Samantha

We apologies for the inconvenience caused. We’ve escalated your complaint to our DPP payment plan department for investigation and to give you a call back directly with your concerns.

Regards

Nesta