Go TV - End of the road for this subscriber

This is review nr 4 and I only received engagement after review nr 1. Since then MultiChoice does not exists and does not even care to respond to this 28 years customer paying the account regularly on a monthly basis. The debit order went off on 22nd of this month like usual for the past 25+ years. Since my first complaint there was NO improvement on the signal that DSTV gives us. The display gets stuck frequently so much you cannot follow any story on MNET. So why do we keep it - world cup and we are trying our best not get to irritated, At least some games are viewable via decoder (go tv) on TV2 News etc. That helps a lot. So tonight switching on the decoder, the message NO CHANNEL FOUND is in my face with an error on decoder. I switch the decoder on and off multiple times. take out the power, reboot multiple times and still this message is in my face. So here we go again - phone the customer service where we are informed - NO our service is active and there must be fault with the decoder, So please go to your local service centre (so this is now the place with the rude people that does not even want to have a look at the decoder). So we say we did and thats the outcome. Next advise please contact your dstv installer for them to check - did that as well - and no issue. So wat now? Ohh says Zitle from Customer Service - this Go TV service is no longer supported and we need to get another package. OK so we are back at complaint nr one from me recently (this is nr 4). So when were we informed of this MultiChoice decision? NEVER! What must we? get another package and yes the most expensive one will have sport as well. DSTV/ MultiCoice we have explored all avenues and even wring a review on Hello Peter has failed us because you as a company simply does not have the pride or employee people that can actually help one with our issues. We so hope to watch the world cup but I assume you as a company have enough other subscribers not to worry about us - the one that paid for 25+ years religiously. So tomorrow I will revert my debit order and then I assume its done! "Oor en Uit MultiCoice!" Another end to a service that went so rapidly down hill in this lovely country of ours. Next month you wont get my small contribution. We are done!