GO TAKE A HIKE dstv

I don't even want to give them a rating but Hello Peter forces me to in order to write a review. I moved from a residential abode to a retirement village. The last week of January I cancelled my Premium DSTV connection. Today, Sunday the 7th DSTV disconnected me even though the retirement village had sent through notification AND debited me for the business package to run from the 1st February. My residential package ran from the 7th of each month. I called DSTV this morning. The agent said that he had escalated it and that I would have a picture within "30 to 45 minutes". I went out and came back 2 hours later. No picture. So I called again, only to be told that I had to phone a different number as I was now on a business package. So I called the number. I got told: As I hadn't cancelled my R20 insurance on the residential Premium package, the agent in accounts said that she could not do anything as this had not been cancelled. I told her that when I cancelled my subscription in the last week of January, I was not told to make a call to the insurance company to cancel the R20 insurance. The account agent said I also had to send her the reference number of payment. I told her that it was a Sunday and nobody was in the office to assist. So, due to the fact that DSTV did not tell me to cancel my insurance separately to cancelling my DSTV Premium insurance, and because I could not provide a payment reference number, I would stay disconnected!!! DSTV also have not credited me a weeks subscription as my old one ran from the 7th to the 7th , and the new one from the 1st to the 1st. YET THEY STILL CJOOSE TO DISCONNECT ME!!!!!!!!! IF I HAD A CHOICE I WOULD TELL dstv TO GO AND TAKE THE LONGEST HIKE. THEY ARE THE MOST ARROGANT, *********** COMPANY AROUND WHO JUST TAKE YOUR MONEY WITH NO SERVICE!