lS
lynne S
1 reviews | Active since Feb 2012
26 Jun 2015, 08:39
GIVING OUT MY PRIVATE INFORMATION TO A 3RD PARTY
Dear Ls Singleton<br> Thank you for contacting DStv on 24 June 2015. We're on a mission to transform and improve our service in order to create memorable experiences for our customers. To help us do this, please click here to answer 7 questions relating to your interaction.<br> <br> Thank you in advance for your time and feedback.<br> <br> THIS IS NOT THE FIRST TIME YOU HAVE GIVEN MY INFO OUT. I NEVER CONTACTED YOU!!!! MY HUSBAND IS NOT EVEN ALLOWED TO DO ANYTHING ON MY ACCOUNT BUT YOU LET 3RD PARTY PEOPLE CHANGE MY PAYMENT METHODS AND NOW WHO KNOWS WHAT ELSE HAS BEEN DONE
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DStv (MultiChoice)'s replyOfficial
27 Jun 2015, 16:49Hello lynnes1986,
We would like to thank you for bringing this matter to our attention.
Currently, the method of payment on your DStv account is cash.
An investigation will be conducted regarding the payment method that was changed on your account. As soon as feedback is received, we will inform you.
Please accept our sincere apology and inconvenience caused in this regard.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm regards
Dinah
We would like to thank you for bringing this matter to our attention.
Currently, the method of payment on your DStv account is cash.
An investigation will be conducted regarding the payment method that was changed on your account. As soon as feedback is received, we will inform you.
Please accept our sincere apology and inconvenience caused in this regard.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm regards
Dinah
DStv (MultiChoice)'s reply27 Jun 2015, 16:49
Official
Hello lynnes1986,
We would like to thank you for bringing this matter to our attention.
Currently, the method of payment on your DStv account is cash.
An investigation will be conducted regarding the payment method that was changed on your account. As soon as feedback is received, we will inform you.
Please accept our sincere apology and inconvenience caused in this regard.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm regards
Dinah
We would like to thank you for bringing this matter to our attention.
Currently, the method of payment on your DStv account is cash.
An investigation will be conducted regarding the payment method that was changed on your account. As soon as feedback is received, we will inform you.
Please accept our sincere apology and inconvenience caused in this regard.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm regards
Dinah