Giving false information n selling customers false products.

Hi I'm very upset with the pathetic service multi choice dstv agents . I spoke to agent on the chat on the 22 September that sold me the idea of a contract that included compact plus , access fee , show max , Disney plus for the amount of R441 which was suppose to be activated bt it wasn't as they needed to put on debit order It was late for them to do that as they said the banks are closed . A lady by the name of Nandipa said she is activating the contract but never did , person by the name of Lesedi Mahlangu who was so rude and didn't even know their product knowledge tried to assist with no luck with bad behavior. Today on 24 agent called Asemahle says the is no contract of R441 which I find DSTV to be selling customers false information and give customers false hope of service that do not exist . My bill even incorrect as I called dstv on the 18 of June to cancel my subscription which may debit order is due of R490 n cancelation fee of R198 not they are giving me false amounts of R1200 due which is crazy and false . Dstv agents ate not well trained n lack products knowledge n customer service including their team leaders which are also very pathetic in resolving customer grievances. Dstv is robbing people with their false promises n false amounts due . Pathetic service.