Give me the service I paid for

Ive been exploited by multichoice as i speak my services are disconnected after ive paid my subscription as normal plus showmax fees. I have spent a lot of money calling the call centre with no help or very little at all basically i paid for a package now im told ive been charged pro rata the inconsistency its revolting. One person will sem to have figured things out and re connect me but a day or later im disconnected again. I want to get my month services as i paid and sent proof of payment. Im disappointed and ****** and the is no help. Ive contacted them via WhatsApp,Twitter and hell desk called call centre where ive been placed hold for the longest time possible to have my call hung up. Im very frustrated please help.