SS
Sifiso S

1 reviews | Active since May 2013

17 Feb 2016, 09:03

Give Lerato Mareka a bells

So after being frustrated by the incompetence and unwillingness to help of 3 consultants and 2 supervisors I on my 7th attempt got the pleasure of dealing with Lerato Mareke who is also a supervisor, but unlike her counterparts that I dealt with before she actually deserves the position of supervisor. Being in the service industry myself I always find it refreshing when people do what they ought to do with a passion and efficiency because that is what we signed up for when we got into this industry. <br> <br> Lerato Mareka, thank you very much for sorting out the query for me in under 3 hours. Maybe they should hire you as a trainer so that you can train some of the people who work there or customer service.<br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Feb 2016, 14:56
Official
Hello sifsib77,

Please accept our apology for the delayed response.

We would like to thank you for your positive feedback regarding the service you received from Lerato. Please be assured that your feedback has been forwarded to Lerato and her superiors.

Thank you for taking your time to contact us.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

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Kind regards
Dinah