OM
OBAKENG M
1 reviews | Active since Oct 2011
30 Dec 2015, 08:40
GETTING TIRED OF THIS!!!!
In July I installed a DSTV decoder and since then I haven't had joy since. I'm being constantly billed for a DSTV Walka that I have cancelled long time ago. My current decoder keeps on being of out of service due to that as it shows that I must pay for the Walka. I have went to the Randburg centre twice to sort out the problem. All the time they say its sorted but come month end I get disconnected due to non-payment. Last week I was there and the consultant promised me that they have credited me with R 241.00 that I was not suppose to pay but now again today I'm disconnected.<br> <br> This is really getting out of hand.
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Replies (1)DStv (MultiChoice)'s replyOfficial
01 Jan 2016, 10:33Hello tumelo25,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply01 Jan 2016, 10:33
Official
Hello tumelo25,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
