WC
Wesley C
1 reviews | Active since Mar 2010
26 Feb 2016, 19:45
Getting ********** Silently
DSTV,<br> <br> Not only do you repeat the same programs 10 million times but you also secretly charge more even when I have downgraded to the family package at R199.00pm, you bill me for R439.00??? Under who's authority do you upgrade and charge more without your customers consent???? Re -imburse me IMMEDIATELY of the difference of R240.00 and change me back to the family package!!! Why must I pay so much just to watch a whole lot of repeats?
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
02 Mar 2016, 13:56Hello w***ell45,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Please refer to your personal email. We have forwarded a response where you can reply with the required information.
Should you need urgent assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Please refer to your personal email. We have forwarded a response where you can reply with the required information.
Should you need urgent assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply02 Mar 2016, 13:56
Official
Hello w***ell45,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Please refer to your personal email. We have forwarded a response where you can reply with the required information.
Should you need urgent assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Please refer to your personal email. We have forwarded a response where you can reply with the required information.
Should you need urgent assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,