WC
Wesley C

1 reviews | Active since Mar 2010

26 Feb 2016, 19:54

Getting ********** Silently

DSTV,<br> <br> Under who's authority do you upgrade my package and change me more for the same **** and repeats that you show over and over again?? I downgraded last month to the family package, Now suddenly Im being billed R439.00 instead of R199.00 for the family package??? Re-imburse me IMMEDIATELY of R240.00 and change me back to DSTV family!!!! You have no authority to change packages by yourselfs and silently RIPPOFF your customers - Try it and you will find a nice law suit against you for FREE!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Feb 2016, 12:01
Official
Hello w***ell45,

We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.

Please refer to your personal email. We have forwarded a response where you can reply with the required information.

Should you need urgent assistance, Please contact us using our touch points below :

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards
Elna

Best regards,