WC
Wesley C
1 reviews | Active since Mar 2010
26 Feb 2016, 19:54
Getting ********** Silently
DSTV,<br> <br> Under who's authority do you upgrade my package and change me more for the same **** and repeats that you show over and over again?? I downgraded last month to the family package, Now suddenly Im being billed R439.00 instead of R199.00 for the family package??? Re-imburse me IMMEDIATELY of R240.00 and change me back to DSTV family!!!! You have no authority to change packages by yourselfs and silently RIPPOFF your customers - Try it and you will find a nice law suit against you for FREE!!!
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Replies (1)DStv (MultiChoice)'s replyOfficial
29 Feb 2016, 12:01Hello w***ell45,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Please refer to your personal email. We have forwarded a response where you can reply with the required information.
Should you need urgent assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Please refer to your personal email. We have forwarded a response where you can reply with the required information.
Should you need urgent assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply29 Feb 2016, 12:01
Official
Hello w***ell45,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Please refer to your personal email. We have forwarded a response where you can reply with the required information.
Should you need urgent assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Please refer to your personal email. We have forwarded a response where you can reply with the required information.
Should you need urgent assistance, Please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
