MC
Maryka C

1 reviews | Active since Mar 2015

18 May 2015, 08:32

GET YOUR ACCOUNTS IN ORDER

PLEASE PLEASE EMPLOYEE PEOPLE THAT CAN ACCTUALLY DO ACCOUNTS WHY THE HELL DO I ALWAYS HAVE PROBLEMS WITH MY ACCOUTNS. RECEIVED A STATMENT SAID R0 BALANCE TO 09 JULY 2015 BUT PAID R 120.00 JUST TO STAY AHEAD. GOT A MESSAG TO PAY R 1000 AND SOMETHING IMMEDIATELY. GOT BILLED 06 MAY FOR R 209. AGAIN 06MAY R 699.00 AGAIN R 699.00 WHAT THE HELL THIS GOING ON.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 May 2015, 10:27
Official
Hello Maryka14,

It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.

Please be advised that we have checked your account and noticed where the problem is. Please refer to your personal e-mail address for further information.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Nesta