Gatvol in Afrikaans

You pay for a service and receive nothing in return. Our DSTV is more off than on. They cut it off every month. Yes we did payments with the wrong ref number, but after sending POP of the last 6 months they keep on telling us there is a backup with finance department. I phone the call centre more than my husband. The operators are not helpful at all and every one has a different answer to the problem. No one we speak to can help us with the correct info and if you ask to speak to someone educated to help they inform you there isnt such a person. And furthermore, try asking them to speak to a afrikaans speaking individual....it's money paid for nothing. A total waste as we can never watch dstv anymore these days.