Gatvol gatvol gatvol

I am back....after my last comment. Since then I have spoken to another 8 *********** agents and still we are still sitting with the PROBLEM!!!!!! WHY TELL PEOPLE TO PHONE ME WHO CANT HELP?????? AND THEN PROMISE TO PHONE BACK BUT NEVER DO???? WHATS THE POINT? I am so beyond words already. Your customer service and the quality of your agents???? Jo one has any technical knowledge. All they do is say....sorry....give some stupid excuse and then keep you on hold until your airtime runs out which has happened more then 10 times in the last 4 days. I am so over dstv it's not even a joke anymore. I am helping my stepmother who Is over 70. Now some bright spark blocked our Sim card because he thinks the account is hacked.....like really???????? No one can just pick up a phone and call us????? Really how difficult can it be????? I have no hope for dstv at all . How many more posts must I leave here???????!!!!