RD
Ruan D

1 reviews | Active since Nov 2017

02 Nov 2017, 14:16

GATVOL for DSTV

Good day,

Can someone please tell me when my explora2 is going to be delivered to me? My order NR is 546945, your call center is not very helpful. i waited 3 weeks for approval and now i am waiting almost 2 weeks for delivery when my sms says it wont take longer than 4 days.

I need some feedback asap as i am getting fed up with flipen waiting and waiting and waiting!!!!!

and then i get given a nr for the "courier company" to call them and find out whats up and then i find out it is another company doing dstv decoders and stuff called "ONAIR tv"

i really need someone to step and do what they are paid for. i have been waiting for 6 weeks now from application stage untill now!! I AM GATVOL OF WAITING AND NO ONE CAN GIVE E AN ANSWER.

Cmon DSTV(Multichoice) sort this **** out. ill be waiting like i have for 6 weeks!!!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Nov 2017, 14:44
Official

Dear Ruan

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Nov 2017, 16:22
Official

Good day Ruan

Thank you for sharing your concern with us.

We have requested for an urgent update in this regard. Kindly expect feedback directly from the Price Lock/On Air team.

Please accept our apology for the delayed response and the inconvenience caused.

Kind regards

Dinah

Best regards,

RD
Ruan D's update03 Nov 2017, 07:48
Reviewer Update
i realy hope this issue will be resolved by next week