MB
Mthunzi B
1 reviews | Active since May 2018
02 Aug 2024, 18:41
Gatvol client
For three months in a row Netflix get activated on my Dstv account without me asking for it. I have separate Netflix account and I don't know why Multichoice is shoving Netflix down my throat. I have been asking for cancelation of Netflix since June.
I am really gatvol with Multichoice, no wonder they are losing subscribers. Make dominance really goes into their head.
I am not paying for Netflix that I didn't ask for, this time you can go jump, I am tired. I will stream my sports. Nx
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
02 Aug 2024, 18:59Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Aug 2024, 18:59
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MB
Mthunzi B's updateReviewer Update
02 Aug 2024, 19:21That's what you said in June and 2 months later I am still experiencing the same issue
MB
Mthunzi B's update02 Aug 2024, 19:21
Reviewer Update
That's what you said in June and 2 months later I am still experiencing the same issue
MB
Mthunzi B's updateReviewer Update
04 Aug 2024, 09:31Two days later, I am still awaiting for your feedback and your contact centre can’t assist me.
My account is due for payment today and I am not paying it until my issue is resolved
My account is due for payment today and I am not paying it until my issue is resolved
MB
Mthunzi B's update04 Aug 2024, 09:31
Reviewer Update
Two days later, I am still awaiting for your feedback and your contact centre can’t assist me.
My account is due for payment today and I am not paying it until my issue is resolved
My account is due for payment today and I am not paying it until my issue is resolved
DStv (MultiChoice)'s replyOfficial
06 Aug 2024, 14:18Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Aug 2024, 14:18
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MB
Mthunzi B's updateReviewer Update
10 Sept 2024, 20:35I finally cancelled my DSTV account and they still say I owe the R400.00, they must go jump. Happy streaming
MB
Mthunzi B's update10 Sept 2024, 20:35
Reviewer Update
I finally cancelled my DSTV account and they still say I owe the R400.00, they must go jump. Happy streaming