CJ
Carmen J

1 reviews | Active since Apr 2011

02 Oct 2017, 17:07

Gangland Style ******ion

DSTV... once again in arrogance you have decided to hand me over to a debt collector for money you are trying to ******.....

I do not appreciate you forcing me to pay you for an over extension of your service that was not requested.... nor do I appreciate your insouciance in handing me over to a debt collector because you assume you can simply bully me into paying you. I owe you NOTHING. I dont care if you have a new system or other issues... apparently you call center thinks I should take pity on you and pay you for this reason ?

We have had this incident before and after that when I reinstated this account you agreed to pre-payment and no service beyond what I paid your for..... so that we could avoid this situation and you slandering my name for your gratuitous pleasure.

Yet, here we are again.... I will not pay you,sort this out, or I will take you to court using my own previous experience with you as precedence..... I am tired of your poor business principles..... and now I remember why you havent had air time in my life for so long.... your service offering sucks.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2017, 07:54
Official

Dear Carmen

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

CJ
Carmen J's update03 Oct 2017, 12:42
Reviewer Update
Dear Rupert I had this self same experience previously with DSTV which is why NO DEBIT ORDER instruction was allowed when I reinstated the account and DSTV agreed to a prepaid arrangement. You cannot legally force someone to accept your services..... I paid you for what I wanted and cant believe you think in should be bul**** into paying you for more that.... I am certain that this part is clear in the law and the law of the country takes precedence over your company gangster policies..... stop trying to 'Jedi' me into your company ideas of *****ing from people..... if you will not sort this out I will contact your company CEO in this regard.
CJ
Carmen J's update03 Oct 2017, 13:14
Reviewer Update
Mark Rayner, as the CEO of DSTV I hold you personally accountable for the way your company treats me. I am coming to your building. I dont like being handled by you incompetant staff.....