Furstrated because of Poor services& support

I phone Multi Choice to reconnect the service after we notify them in December that we going overseas and coming back in March. (it was their suggestion 2stop it this way)After buying and install a new decoder, I phone to re install I find out that the account was in arrears of R70.76 because of the insurance that was never cancelled. They was suppose 2 do it at another department, that never happens.They refuse 2help me before the amount is not paid in their ABSA account. I went all the way 2town pay R470cash in2 the account number they gave me.Arrive home I phone them and continuously speak2 some1 I explain the whole story 2 them and find out they still cant assist me and have 2 talk 2 the supervisor which I once did.(I Send proof of my dep via e-mail)He promise 2phone me back which never happened. I everytimer told them that the phone is going 2 cut out again because the R50 I load is almost finish& please can somebody phone me back. After spending R227 on my cell phone trying 2 connect my service nobody could assist me!!. I again phone them after 9 2night but still no joy. The ladies apparently send e-mail 2the supervisors and he will phone me back. Still it did not happened!