CB
Chrisy B
1 reviews | Active since Nov 2016
27 May 2021, 04:50
Furious multichoice user
DSTV does not even deserve 1 star! After having hassles with them installing my upgraded decoder I wrote on hello Peter and I got a response so quick my problem got sorted out but now I get double billed today after I called in on Tuesdsy and clarified with the consultant under reference number Ref ***1-I260 that I was double billed but her team leader had sorted it out and reversed it.
I have never received such poor service with multichoice,it just seems that everybody there is ***********!!! I am so furious as I do not have R1440.00 laying around to just be taken off my account!!!!!!! Because of their errors and incompetence
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 May 2021, 08:27Hi Chrisy B,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 May 2021, 08:27
Official
Hi Chrisy B,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
CB
Chrisy B's updateReviewer Update
28 May 2021, 11:30Good day,
I am still waiting for you guys to call me as I called in yesterday and a team leader named Thando said she would call me back before the end of the day with feedback under reference ***1/I276 and I did not receive a call.
I tried calling twice again today and no one can transfer me to her.
I really,really am losing my patience
I am still waiting for you guys to call me as I called in yesterday and a team leader named Thando said she would call me back before the end of the day with feedback under reference ***1/I276 and I did not receive a call.
I tried calling twice again today and no one can transfer me to her.
I really,really am losing my patience
CB
Chrisy B's update28 May 2021, 11:30
Reviewer Update
Good day,
I am still waiting for you guys to call me as I called in yesterday and a team leader named Thando said she would call me back before the end of the day with feedback under reference ***1/I276 and I did not receive a call.
I tried calling twice again today and no one can transfer me to her.
I really,really am losing my patience
I am still waiting for you guys to call me as I called in yesterday and a team leader named Thando said she would call me back before the end of the day with feedback under reference ***1/I276 and I did not receive a call.
I tried calling twice again today and no one can transfer me to her.
I really,really am losing my patience