TM
Tshepiso M
1 reviews | Active since Feb 2021
24 Mar 2022, 16:24
furious
on the 21st February i was offered a pricelock contract the agent that called said the installer will be sent with in 7 days, after 7 days nothing happened. on the 1st of March i was then billed for the pricelock i called the customer care to enquire about the billing as i had not received the installation or decoder i was then advised to reverse the amount as it was not the agreement......now my issue the decoder that i have has been disconnected because of the new decoder that i do not have i called and told them i do not have this new decoder but the agents were sending me from pillar to post how do i solve this now i was given number that dont work so i can follow up o the installer
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Tshepiso M's updateReviewer Update
30 Mar 2022, 22:27Nothing has been done, no communication nothing now i want to activate my decoder and cancel this price lock they telling me i was active but i dont know because i have never received the decoder and my current decoder has been disconnected since first week of march an now my frustration is that all along i have been paying cash since the price lock seems to think its ohk to debit my account without my permission thats ***** and i can take you to court for that
TM
Tshepiso M's update30 Mar 2022, 22:27
Reviewer Update
Nothing has been done, no communication nothing now i want to activate my decoder and cancel this price lock they telling me i was active but i dont know because i have never received the decoder and my current decoder has been disconnected since first week of march an now my frustration is that all along i have been paying cash since the price lock seems to think its ohk to debit my account without my permission thats ***** and i can take you to court for that