FURIOUS!!!

I AM FURIOUS WITH THE DSTV CALL CENTRE AND THE SUPERVISOR!!! <br> <br> WHEN WE ACTIVATED OUR ACCOUNT WE READ THE TERMS AND CONDITIONS BUT AS A HUMAN BEING WE DONT REMEMBER EVERY SINGLE WORD WE READ. SO OUR ACCOUNT WAS CUT OFF A FEW TIMES BECAUSE OF LATE PAYMENT AND WHEN IT WAS RECONECTED A R50.00PENALTY WAS ADDED TO OUR ACCOUNT. WHICH I DONT MIND PAYING BECAUSE WE SHOULD HAVE CHANGED OUR PAYMENT DATE BECAUSE WE NOW GET SALARIES @ MONTH END NO LONGER ON THE 25TH. <br> MY ARGUMENT IS THAT EVERYTIME WE PHONED THE CALL CENTRE TO RECONECT THE AGENT SHOULD HAVE REMINDED US ABOUT THE R50.00 PENALTY I WOULD HAVE PAID IT IMMEDIATELY AS IT SLIPPED MY MIND. SO NOW MY ACCOUNT IS DISCONNECTED AGAIN BECAUSE IT IS NOW R300 OVERDUE BECAUSE OF ALL THE PENALTIES AND CANT BE RECONNECTED UNTIL I PAY THAT AMOUNT EVEN THOUGH I PAID R430.00 ON THE 2ND OF FEBRUARY 2016. <br> I THINK THIS IS VERY UNFAIR AS A SUPPLIER DSTV SHOULD HAVE CONTACTED US EVERYTIME TO REMIND US ABOUT THE R50 PENALTY NOW ALL OF A SUDDEN WE CANT WATCH TV AT ALL BECAUSE ITS NOW ON R300.00!!! I LEFT MESSAGES FOR A MANAGER TO CONTACT ME AND NO ONE EVEN BOTHERED TO ASSIST. I AM VERY UPSET. AND REFUSE TO PAY THE PENALTIES IN 1 MONTH