MK
Murray K

1 reviews | Active since Mar 2009

12 Aug 2016, 12:51

Funny adverts - Funny Service

<p>DSTV advertises that you can upgrade your existing account and upgrade to an Explora account (Price Lock)</p> <p>In the advert the man is desperately trying to persuade the customer to upgrade, popping up everywhere, which is really comical.</p> <p>The thing that is more comical is the service you get from DSTV, we have been trying numerous times now to take out this deal, but guess what, no response…..What an absolute Joke, just like the comical man in the advert.</p> <p>Please let me know if you want to help me or not. Spend less on adverts, spend more time on your clients.</p> <p>Please call me to arrange urgently.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Aug 2016, 13:20
Official

Dear Murray

Thank you for bringing this matter to our attention.

We have requested our Payment Plan team to contact you for further assistance.

Kindly expect feedback directly from them.

Kind regards

Dinah

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Aug 2016, 16:04
Official

Dear Murray

We confirm that the account holder has been contacted.

Please do contacts should you require any further assistance.

Thank you for your feedback.

Kind regards

Dinah