1 reviews | Active since Dec 2011
Funds Unallocated
Hello Peter,<br> <br> Since Nov 15 I have been back and forth to Multichoice Randburg if not spending endless minutes on the phone with Multichoice personal trying to get what I have paid for but till today nothing has been done. Since November my services has been disconnected one too many times for funds I was told where reversed which I have sent POP to the follow to prove they where not:<br> <br> Matladi Khaole 20 Nov 15, [Email Removed] 30 Nov 15, [Email Removed] 08 Dec 15, [Email Removed] 13 Dec 15, [Email Removed] 27 Dec 15<br> <br> All the above mentioned their turn around time was 72HRS and to date never heard from them again.<br> <br> Today 02 Jan 16 I have spoken and resend POP to [Email Removed] and another 72HRS applies while what I have paid for as a consumer is totally denied.In more than one occasion I was told I should take my business else where cause Multichoice doesn't care.Lesego Potsenyane today 02 Jan 16 after 30 Minutes with her on the phone she once in the middle of conversation said I'm sorry I can't help you, me the paying client.<br> <br> I have paid but no service.
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
