fully paid account but yet service gets disconnected 6 times

My DSTV service has been disconnected 6 times during this month of October 2018. I pay my account via EFT and I use the bank public recipients on FNB app to pay monthly, I have been paying it to this account for years and years. Now all of a sudden they tell me I am paying to the wrong account and their accounts department has to transfer it over to their correct account and allocate the payment. so because their accounts department are *********** to allocate the payment and because they load their own details incorrect with FNB as a public recipient I have to be inconvenienced with having my service disconnected 6 times in one month. Everytime I phone in they reconnect it and tell me they have escalated the problem to accounts and the payment will be allocated and promise me it won't happen again. What in gracious name do I pay almost R900 per month for and have to have all this inconvenience. I have even spoken to the supervisor in the call centre, absolutely useless and a waste of my time. I have now asked for a manager to phone me back and still nothing. DSTV at this moment I feel that you owe me a serious apology and I think one month free service would suffice for me. If I could actually at this moment in time just get proper feedback and action from them I think it would be enough but I won't be holding my breath. Multichoice (DSTV) your service sucks. this basically classify you as ******* because you are taking my money but not giving me the service, that is theft!!!!!!! I'll await your feedbac****!!!