FC
FUZLIN C

1 reviews | Active since Oct 2013

11 Oct 2015, 13:38

****ed up service

I am so angry at the *** service and the incompetency of dstv and the staff.everytime I am given wrong information by the customer service staff as get say but can never proof to me how they can make mistakes like this do they think money ****en grows on trees I have constant problems with my account if my account does not get sorted out today or your *********** staff dont sort it out i am cancelling dstv today and i do not want anything to so with you *** service anymore you guys better ensure my services are recconeted today i am not paying an extra ****en sent because you guys are ****ing everything up with your incorrect information like you say! I have never ever had such *** service im not paying an extra cent and want my money back for what i paid for thia month otherwise ill go to the papers.im done with dstv!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Oct 2015, 12:43
Official
Hello FUZLIN,

We apologise for the delayed response and for the level of service you experienced in this regard.

We could not get hold of you today to discuss your query telephonic, your number goes straight to voicemail.

Please refer to your personal email for more information about your account.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards
Elna