eN
enoch N
1 reviews | Active since Sept 2014
30 Apr 2018, 07:42
****ed up
I've paid you people almost a 1k and you telling me that my subscription has been suspended. I've sent thru all the documents you need to show that EFT payments weren't reversed and you stupid agent Henry from chat decided to end my chat for no reason what kind of incompetency is this? I WANT MY SUBSCRIPTION REACTIVATED I've paid you people more than you deserve
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
30 Apr 2018, 09:19Dear Enoch
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Apr 2018, 09:19
Official
Dear Enoch
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 May 2018, 08:16Good day Enoch
Thank you for sending us your query.
Our records show that you have been assisted and the service is reconnected.
However, the proof of payments have been referred to our finance team. This is to get financial assistance on all your payments that were reversed.
You will be updated with the feedback as soon as received.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply02 May 2018, 08:16
Official
Good day Enoch
Thank you for sending us your query.
Our records show that you have been assisted and the service is reconnected.
However, the proof of payments have been referred to our finance team. This is to get financial assistance on all your payments that were reversed.
You will be updated with the feedback as soon as received.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Jun 2018, 19:57Good day Enoch
Thank you for your invaluable support.
As a courtesy, our records indicate that you have been assisted from the call centre and the account is paid.
Kind regards
DStv Hello Peter admin team
Best regards,
DStv (MultiChoice)'s reply16 Jun 2018, 19:57
Official
Good day Enoch
Thank you for your invaluable support.
As a courtesy, our records indicate that you have been assisted from the call centre and the account is paid.
Kind regards
DStv Hello Peter admin team
Best regards,