ND
Nomvula D
1 reviews | Active since Nov 2012
13 Jul 2015, 15:38
****3N TIRED BY TRYING TO SORT OUT THIS QUERY!!!!!
ITS BEEN ****** 6 MONTHS AND THIS QUERY IS STILL OUTSTANDING!!!!!! IM ****3N TIRED BY THE INCOMPETENCE SERVICE I GET BY CALLING YOUR CALL CENTRE. MY BILLING ISSUE IS STILL NOT SORTED AND APPARENTLY THERES NO ****3N IDIOT WHO CAN ASSIST. I HAVE NOT BEEN CREDIT THE TWO MONTHS I WAS INCORRECTLY BILLED FOR THE PVR WHEN I UPGRADED TO THE EXPLORA....AND NOW TO ****3N TOP IT OFF, WHEN MY SERVICES WHERE CUT AND I WAS SITTING WITH AN E16 MESSAGE FOR THE ENTIRE MONTH OF JUNE, IM ****3N BILLED FOR THAT TOO!!!!!! WHAT ******S EXACTLY ARE RUNNING THIS COMPANY!!!<br> <br> <br> SORT THIS **** OUT NOW!!!!! ITS LOOONG OVER DUE<br> <br> <br>
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DStv (MultiChoice)'s replyOfficial
14 Jul 2015, 08:27Hello NomDee,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We have escalated your query to the DPP department to assist you directly with your concerns. Please be advised that we do not have access to the DPP Explora 24 months contract, for that reason we have escalated your complain for urgent assistance.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We have escalated your query to the DPP department to assist you directly with your concerns. Please be advised that we do not have access to the DPP Explora 24 months contract, for that reason we have escalated your complain for urgent assistance.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply14 Jul 2015, 08:27
Official
Hello NomDee,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We have escalated your query to the DPP department to assist you directly with your concerns. Please be advised that we do not have access to the DPP Explora 24 months contract, for that reason we have escalated your complain for urgent assistance.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We have escalated your query to the DPP department to assist you directly with your concerns. Please be advised that we do not have access to the DPP Explora 24 months contract, for that reason we have escalated your complain for urgent assistance.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta