RM
Ree M
1 reviews | Active since Jun 2023
14 May 2024, 12:07
Frustration with DSTV Service
Dear DSTV,
I am incredibly frustrated with your service and the continuous excuses provided for the lack of internet access despite being charged for it for months. If you are unable to honor the agreement and provide the internet service I am paying for, then I must insist on a refund. I need my internet allocated as soon as possible. This issue needs to be resolved urgently.
Sincerely,
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
14 May 2024, 12:28Hi Ree,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 May 2024, 12:28
Official
Hi Ree,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
RM
Ree M's updateReviewer Update
14 May 2024, 13:01U have been saying the same thing over and over again
RM
Ree M's update14 May 2024, 13:01
Reviewer Update
U have been saying the same thing over and over again
RM
Ree M's updateReviewer Update
14 May 2024, 16:54It has come to my attention that my data has not been allocated as promised. I am requesting that my data allocation be completed by the end of today. If this issue is not rectified in a timely manner, I will have no choice but to escalate this matter to my legal team and pursue a ***** case against DSTV.
I trust that this issue can be resolved promptly and amicably.
I trust that this issue can be resolved promptly and amicably.
RM
Ree M's update14 May 2024, 16:54
Reviewer Update
It has come to my attention that my data has not been allocated as promised. I am requesting that my data allocation be completed by the end of today. If this issue is not rectified in a timely manner, I will have no choice but to escalate this matter to my legal team and pursue a ***** case against DSTV.
I trust that this issue can be resolved promptly and amicably.
I trust that this issue can be resolved promptly and amicably.