Frustrating DSTV Account

I app**** for price lock in 2017 but had to cancel as I had no permissions to install a satellite dish where I used to stay. In March 2018, I bought a new decoder and installed it in the place I live now. Every month since then I have been having issues with my subscription, I pay the amount I am asked to pay then in a week or so my services are disconnected and I am asked to pay an additional amount plus re-connection fee then once reconnected, my pvr functionalities are disconnected again a week later. This has been happening for the months of April, May an now June. I call in every single time to the customer care line and they tell me they have to transfer funds from my price lock account (which I cancelled) to my residential account in order to re-connect. Mind you every time this happens, I have to call in and pay re-connection fees. I have asked for the payment plan to be removed because I DO NOT USE IT but the matter is always "escalated" with no actual resolution. I am so frustrated with this whole thing because I have no idea how to actually fix it. I have paid in so many additional payments some of which I do not understand in the same month and it still seems like I am behind on payments, I am willing to pay whatever it is I have to but ONCE!ONCE an month not this bit by bit nonsense that results in disturbed viewing.