WL
Wayne L

1 reviews | Active since Jan 2014

25 Sept 2015, 17:41

Frustrating

First. The ivr recognito on doesn't work... ever. Second we've been activating our holiday dstv since the beginning of time but now all of a sudden it requires the account holder to call... no exceptions. Had the Id number but apparently that won't suffice. MuSt be some heavy holiday viewing ***** going on! Poor.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Sept 2015, 12:07
Official
Hello waynefsfs,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,