Frustrated with the constant back and forth with Dstv

So in 2020 i took a pricelock black friday deal with Dstv, then in july last year there was an incorrect amount on my account so I then went to multichoice to query about it and I also asked the consultant who was helping to advise when my contract was ending, she then informed me that she will call me after 3days with regards to the account query and also advised that I have a 24months contract which will expire in November 2022. fast forward to 2022, I then called Dstv again to verify when my contract will expire and again another consultant then informed me that it will expire in November 2022. To my surprise I went unto the MyDstv app to check my balance as I always do (because Dstv has a tendency of incorrect billing) and again there was incorrect bill on my account of R563.84 so I then went to Multichoice to query this. The consultant that helped me Byron told me that there is a Disney + subscription on my account which bear in mind I never agreed to/signed a contract for/gave my consent to, and e also informed me that my dstv contract is expiring in July. So i then asked why they will put Disney + on my account when i never requested for it or even signed for and why is my Dstv contract expiring in July when 2 different consultant have informed me that it will end in November 2022(24months contract), also if my contract was ending should it not have ended in November 2021 and not the middle of 2022? So he logged a query to the pricelock department andI checked again the next day my account balance and it shows R539, which has even upset me even more. The next day an agent from the pricelock called to explaining a whole bunch of nonsense and also picking up from the conversation the fault was on their end and not on my side and because I could not continue with the call I requested the agent to give me a callback the next day after 12pm, which she agreed to but till today I have not received a call again and still waiting. Right now it's either Dstv is telling that they dont want me as a customer any more and wants me to cancel this Dstv altogether and just subscribe to netflix and amzon prime rather.