Frustrated, Gatvol and dissapointed

I am so gatvol with the DSTV service this is the 8th time calling them due to reconnection of the service every two days i call them because they decide to disconnect my service due to their system, i am tired now and my airtime is exhausted to keep calling DSTV for their incompetence and their bad service today i spent 41mins in a cal but still problem is not sorted everytime i call they keep saying my funds has been transferred now from price lock to residential and the problem will not persist ever again but every 2 days from the 28th of July i have been calling them with my airtime even when im cutoff they dont call me bad i have to load again i have spent more than R250 on airtime to call DSTV from the 28th of July