NM
Ntebo M

1 reviews | Active since Dec 2019

03 Dec 2019, 12:45

Frustrated customer

Had a terrible experience with multichoice walk in centre in Randburg, my decoder was faulty and they gave me a new one with a promise that they will sent an installer to connect as it needs a smart LNB. This was on 28 Nov Till today no TV, my account is active but decoder not connected, made countless calls , I went back to the centre on 1st Dec and still promised an installer from Monday no feedback, no installer, nothing

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Dec 2019, 13:01
Official
Hi,

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
NM
Ntebo M's update03 Dec 2019, 14:50
Reviewer Update
I am waiting can't go another day without connection while I've paid
NM
Ntebo M's update04 Dec 2019, 16:08
Reviewer Update
Multichoice sent the installer today, thank you very much