1 reviews | Active since Mar 2020
Frustrated customer
I rate Multichoice at a zero. I have been having issues since September 2019 and it just keeps on getting worst. Multichoice has *********** people working there. It has been the 6th time my subscription has been suspended in 2 weeks and when i call in they just reconnect and say they escalating. A day later dstv is suspended. This is also my second time on hello peter. You guys are billing me incorrectly and suspending my account. When i spoke to Nthando last week he told me that i need to pay an amount of 51.00 but it will be rolled over to the end of this month. I am sick and tired of multichoice.
I just got off the phone with multichoice and they advised me that i was told that i need to pay 400.00 and that i was never told. I am tired of multichoice. I cannot be speaking to you guys every second day. If this is not sorted you can have your explora's i received on price lock in Septemeber 2019 and cancel this service.
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
