FRUSTRATED CUSTOMER

Good Day

Iam absolutely frustrated with Multichoice .

From 7 december they have been disconnecting our account.

I have reference upon reference for the calls I have made they reconnect soon as I call and ensure me it wont happen again as a November Payment was not allocated.

They will escalate the problem and promise .

Today its disconnected the consultant was so rude put me on hold for 14.57 min. still holding.

PLEASE HELP FRUSTRATED