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Ncedisa N
1 reviews | Active since Nov 2013
18 Aug 2022, 20:19
Frustrated by multichoice
Our dstv now app has not been working since monday. We cant watch tv because we cant link our smart tv. Noone at the contact centre can help, even the chatting service they cant help. This is just so fristrating. We havent watched tv for 4 days but expected to pay subscription for full month. This is really frustrating
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
18 Aug 2022, 20:22Hi Ncedisa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Aug 2022, 20:22
Official
Hi Ncedisa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
NN
Ncedisa N's updateReviewer Update
18 Aug 2022, 20:29When can we expect the feedback? Because this is the same response we have been getting from the contact centre. We were even given a reference number ***8 but no one can pick any feedback on this when we call to follow up
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Ncedisa N's update18 Aug 2022, 20:29
Reviewer Update
When can we expect the feedback? Because this is the same response we have been getting from the contact centre. We were even given a reference number ***8 but no one can pick any feedback on this when we call to follow up
DStv (MultiChoice)'s replyOfficial
19 Aug 2022, 16:08Hi Ncedisa,
As advised on our telephone discussion, we have received the documents and are sent to Technical team for assistance.
We will contact you with feedback.
Kind regards
DStv: Hello Peter Team
As advised on our telephone discussion, we have received the documents and are sent to Technical team for assistance.
We will contact you with feedback.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Aug 2022, 16:08
Official
Hi Ncedisa,
As advised on our telephone discussion, we have received the documents and are sent to Technical team for assistance.
We will contact you with feedback.
Kind regards
DStv: Hello Peter Team
As advised on our telephone discussion, we have received the documents and are sent to Technical team for assistance.
We will contact you with feedback.
Kind regards
DStv: Hello Peter Team
Best regards,
NN
Ncedisa N's updateReviewer Update
20 Aug 2022, 17:27Hi it’s past the time you promised me feedback on and I still haven’t heard anything from you. What’s going on?
NN
Ncedisa N's update20 Aug 2022, 17:27
Reviewer Update
Hi it’s past the time you promised me feedback on and I still haven’t heard anything from you. What’s going on?