NS
Nolitha S
1 reviews | Active since Nov 2017
18 Jan 2022, 19:23
Frustrated by DSTV
Setting debit order for my Dstv account was a worst decision I've made. I have an agreement for them to debit on the 27th of each month, they debited on the 27th and then disconnected me on the 17th of this month stating I should pay R705. Called their call center this morning and they told me the can see I have paid and my debit order day is the 27th, they promised me a person from finance will call and sort this out. As I am writing this, no one called and I'm still disconnected, missing on my favorite shows. I'm so disappointed in Dstv and it is not the first time they **** me like this. They don't care about the customers.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Jan 2022, 21:03Hi Nolitha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Jan 2022, 21:03
Official
Hi Nolitha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NS
Nolitha S's updateReviewer Update
19 Jan 2022, 17:53It's been more than 24 hours and still no one has called me regarding my issue. I have paid but I'm not watching TV for 2days now because they just decided to cut my viewing. I wish they can just give my money back and keep their subscription. Dstv is a *****.
NS
Nolitha S's update19 Jan 2022, 17:53
Reviewer Update
It's been more than 24 hours and still no one has called me regarding my issue. I have paid but I'm not watching TV for 2days now because they just decided to cut my viewing. I wish they can just give my money back and keep their subscription. Dstv is a *****.