MM
Mavis M

1 reviews | Active since Nov 2018

08 May 2021, 18:07

Frustrated by Dstv

So frustrated by dstv, they mixed up my details with someone now my dstv is disconnected and I paid my monthly amount end of April now they say I must pay again for what I don't know. They promised to connect even now I'm still disconnected. I've been calling their number no one is able to help.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 May 2021, 19:02
Official
Hi Mavis Mahlase, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

MM
Mavis M's update10 May 2021, 09:42
Reviewer Update
My dstv is now connected and using the package I have signed up for. would have loved to get an explanation on how they got my details mixed up with someone.