1 reviews | Active since Aug 2016
Frustrated and Appaulled
<p>I received the new DSTV Explora deal in February. They send an installer. He never installed a new dish, which interfered with the signal and caused the explora to reboot and shut down as it pleased. Also my series wouldn't record.</p> <p>I spoke to the call center no less than probably 10 times, even taking the decoder to the nearest Multichoice offices to be tested. I feel so frustrated because none of the consultants seem to be bothered and none of them wants to tell me when I will be called back from the DPP department but when I tell them I will pay end of each month, they expect me to otherwise I get disconnected. I actually should tell them to cancel my subscribtion or atleast credit me 50% from February because I only received half the services promised when I took the deal.</p>
Dear Danie Terblanche
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Danie Terblanche
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Danie Terblanche
We have referred your enquiry to our PriceLock department for urgent assistance. They will contact you directly as soon as possible for assistance.
Regards
Elna
Dear Danie Terblanche
We have referred your enquiry to our PriceLock department for urgent assistance. They will contact you directly as soon as possible for assistance.
Regards
Elna
