Frustrated and annoyed

I recently had the explora ultra installed. No one informed that getting the box will delink me. 1st showmax had to be linked again which took 2days.Today I tried linking the other gadgets, the 1st guy tried to help but I had to end the call, the 2nd lady told me she cannot help and I should log on to live chat, it just hangs. The 3rd guy after taking my log in Details and holding on for almost 30 mins just cut the call. If I had not signed the price lock I would cancelled my subscription with DSTV. *********** staff.