Frustrated

Three weeks ago they phone me for a promotion that they are running, where you can get R200 of your subscribtion for 24 months. The lady asked if I am at home and I said no, and she said that she will phone me back at 5. Well this is where all the trouble started. The next day my service was disconnected, it took me over 5 hours to get them to activate it again, which they did but to the wrong decoder. Needles to say, it was working for a week and it was off again last week Friday. Spend another hour on the phone to have it connected. This morning it was off again, when I phoned I had to pay anther R464.00 and then they will connect. My debid order was taken of on the 27th like the last 25 years, and now there was another cost involved witch nobody could tell me where this came from, but if you do not pay, you will not get connected. They keep on putting me on hold and then the line just gets cut...when you phone back you must start the full story again as they cannot transfer you. This is pathetic, I am so frustrated it is not even funny...and oh since they disconnected me, the dual view is also not working and now it is my problem to take it to a walk in Multichoice as the caal centre do not how to fix the problem that they stuffed up in the first place.