FRUSTRATED

good day,<br> <br> at the moment i am having a terrible time with Multi-choice, i changed the account from cash to debit order, and unfortunately DSTV cannot pick up the payment. i called, and was instructed by the callcentre agent ***/i12, that i should go and reverse the debit order and pay cash...im not too sure that they understand that when you reverse a debit order, it reflects badly on your scoring with the bank. and when i ask if i can send my bank statement, i get told that i will have to wait 24hrs before the account is reconnected...<br> <br> i want the account sorted today - as it is easy for them to debit the account, but when there is a query, one now needs to wait......