From Good to Very Disgusted and Bad

This has become one of the worst companies. My dish blew off during a typical Cape winter storm. I immediately cancelled my service with them,multichoice. This was accepted,just to receive a deduction from my bank account when my subscription was due. It was less than my normal subscription,just to have the,amount, suppose to be deducted for me being without service,due to the dish being blown off. On enquiry I was told that this multichoice requested too little money the previous month and therefore had to recover it again. How bad can it go? I did not make payments over the counter,but my debit order is active. This is how bad multichoice has become. About 25 years ago I was bedridden,due to illness, and could not cover all my accounts. I made a call to the dstv help desk and my services were not disrupted. Of being a customer care company,it has become a money hungry company to pay high salaries to the executive.