TC
Teresa C
1 reviews | Active since Mar 2011
25 Nov 2015, 12:33
From August cannot get contract
Since 20 August I have been requesting a copy of my contact. I have called, send e-mails ( over 59, can give you case numbers) Then someone calls me, see names above, all promise to send me a copy. Nothing received. What is so difficult ?? Please wake up. Can a Director please look into this for me ? How can it take over 4 months. ??? Pathetic service, this is the 2nd time I am placing this on Hello Peter.<br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Nov 2015, 14:38Hello Teresa Rhoda,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply25 Nov 2015, 14:38
Official
Hello Teresa Rhoda,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,