kL
kerry L
1 reviews | Active since Apr 2014
18 Aug 2015, 20:10
frequent program interruption
We are watching channel 120 BBC E, and in the past half hour the programming has been interrupted twice for advertising. I dont pay premium rates to watch Allgold and Iron Man competition adverts. Please stop the adverts in the middle of programmes.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
26 Aug 2015, 14:49Hello kerrylab,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
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- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply26 Aug 2015, 14:49
Official
Hello kerrylab,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Regards
Rupert
Best regards,