Frequent Disconnections (5 times in 2 weeks)

My wife and I decided to upgrade our package from Easyview to a Compact one since we are now staying with kids who need more programs to watch. I made a payment at one of the retailers on the 24th February and have indicated that our payment day should be the 22nd every month. Unfortunately we have been disconnected more than 5 times in less than two weeks of our upgrade (something we regret). It takes more than 15minutes staying on the phone listening to some adverts which i do not care about until we get re-connected. <br> <br> When i ask them what could be causing this disconnection the call center people just say \there was an error on our side and we have now re-connnected your services. We apologise for the inconvinience". So far it has cuased us more than an hour and caused us more than R150 of airtime by calling them each we get disconnected.<br> <br> I am really fed up with the bad service and the arrogance that i get from the consultants (lately today the 9th March)"""