RK
Roald K

1 reviews | Active since Mar 2009

09 Dec 2017, 18:42

Frequent & deliberate DSTV initiated SD PVR Resets

DSTV has taken to regularly cause resets to SD PVRs which disrupt viewing and recordings. I can see that this is not due to a random hardware EEPROM fault (which they will claim), as it happens at certain and specific hours of the day, and random faults would not do this! I believe that this is because they want us subscribers to upgrade to a new Explorer decoder, something I don't want to do due to the unnecessary expense! What this will do is cause me to eventually cancel my subscription, throw away the PVR, and move to Internet based Movie & IP TV services as soon as our Internet based connectivity is improved. Stupid & short sighted move Multichoice! You wont be able to compete in the future with this strategy!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Dec 2017, 07:20
Official

Dear Roald

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team