Free Installation
<p>I purchased a DSTV Explora 2 on the 27th of December with the intention to have it installed whilst I am still on leave untill the 8th of Janaury. I have called numerous people and noone ever calls me back to arrange a date and time for the installation. I also relocated to a new home on the 1st of Janaury so this is why i bought the Explora so I can have it installed for free.</p> <p> </p> <p>I have now paid for 2 weeks of DSTV services I have not been able to use or view. </p> <p> </p> <p>I live in Delmas, Mpumalanga and would really like some service now regarding my installation otherwise I will just have to return my New Decoder for a full refund.</p> <p> </p> <p>Please help me get this sorted ASAP.</p> <p> </p> <p>Thanks</p> <p>Liezel</p>
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Jan 2017, 09:01Dear Liezel
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply10 Jan 2017, 09:01
Official
Dear Liezel
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Jan 2017, 11:21Good day Liezel
We tried to contact you without any success.
Please accept our sincerest apologies for the inconvenience you have experienced in this regards.
Reference is made to the voice mail left on your mobile telephone in regards to a installer.
Please refer to your personal e mail address for more information pertaining to your request.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply10 Jan 2017, 11:21
Official
Good day Liezel
We tried to contact you without any success.
Please accept our sincerest apologies for the inconvenience you have experienced in this regards.
Reference is made to the voice mail left on your mobile telephone in regards to a installer.
Please refer to your personal e mail address for more information pertaining to your request.
Kind regards
Rupert
Best regards,