eR
etienne R

1 reviews | Active since Mar 2016

18 Mar 2016, 19:54

free channels only for selected few

Certain channels will be free to compact subscribers, while the other subscribers get nothing, why do they discriminate against the other subscribers. WE ALL PAY FOR OUR CHANNELS, WHY SHOULD ONLY COMPACT SUBSCRIBERS GET FREE CHANNELS

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Mar 2016, 13:01
Official
Hello lionhead,

Thank you for taking your time to contact us. We apologise for the delayed response.

This opportunity is currently opened to the DStv Compact customers, so that they'll get a chance to catch up on the ground-breaking programme.

If the Compact subscribers would like to keep watching these channels after the open window. They can simply upgrade to DStv Premium and experience all of this great entertainment and more.

Our intention is not to discriminate against other subscribers. We appreciate you honest feedback in this regard which has been forwarded to our marketing team for consideration.

Thank you for bringing your concern to our attention. Your support is important to us.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah