FP
Freddie P
1 reviews | Active since Oct 2017
24 Oct 2017, 15:25
Freddie
I was approved for pricelock on 15 September. Since then i have phoned dstv about 20 times, without luck. Been 6 weeks now and still nothing. Got 2 promises for same day call backs, apparently dstv works on Jupiter days... **** service is complimenting what is happening. A one star rating because there is no option for no stars
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Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Oct 2017, 15:56Dear Freddie Prozesky
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Oct 2017, 15:56
Official
Dear Freddie Prozesky
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Oct 2017, 16:09Good day Freddie Prozesky
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to our Price Lock department for urgent call back.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply24 Oct 2017, 16:09
Official
Good day Freddie Prozesky
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to our Price Lock department for urgent call back.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Regards
Rupert
Best regards,