LB
Louise B
1 reviews | Active since Jan 2017
13 Jan 2017, 10:41
********** transactions
<p>These guys deducted someone else's monthly fee off of my account and when I queried it AND let them know that I do not know the person and had not authorised the transaction they basically rep**** with a shrug. All i got was that the other person also gave up my bank account details. I am astonished</p>
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
13 Jan 2017, 11:39Dear Louise Bolton
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply13 Jan 2017, 11:39
Official
Dear Louise Bolton
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
13 Jan 2017, 16:16Good day Louise
Thank you for taking your time and bring this matter to our attention.
Your query has been referred to our ***** department for investigation.
We will provide you with the feedback once received.
Kind regards
Girly
Best regards,
DStv (MultiChoice)'s reply13 Jan 2017, 16:16
Official
Good day Louise
Thank you for taking your time and bring this matter to our attention.
Your query has been referred to our ***** department for investigation.
We will provide you with the feedback once received.
Kind regards
Girly
Best regards,
LB
Louise B's updateReviewer Update
23 Jan 2017, 13:00Thank you for rectifying the problem. It is such a pity that it only happened after using an unfortunate forum such as this. Regardless here of, the problem was fixed and I was apologised to. Thank you
LB
Louise B's update23 Jan 2017, 13:00
Reviewer Update
Thank you for rectifying the problem. It is such a pity that it only happened after using an unfortunate forum such as this. Regardless here of, the problem was fixed and I was apologised to. Thank you
DStv (MultiChoice)'s replyOfficial
24 Jan 2017, 09:34Good day Louise Bolton
We are glad that this issue has been resolved. Should you need further assistance , do not hesitate to contact us.
Warm regards
Girly
Best regards,
DStv (MultiChoice)'s reply24 Jan 2017, 09:34
Official
Good day Louise Bolton
We are glad that this issue has been resolved. Should you need further assistance , do not hesitate to contact us.
Warm regards
Girly
Best regards,